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Help have disabled iphone

8 replies

alexw · 03/03/2012 20:17

Befuddled and jet lagged brain has let me down... have typed passcode in wrong and disabled iphone - any ideas how i can re-able it??

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toofattorun · 03/03/2012 20:21

you need to call the customer services dept of your phone network provider.

Scootergrrrl · 03/03/2012 20:22

Mine normally rights itself after five minutes. What does it say on the screen?

RedBlanket · 03/03/2012 20:24

You just wait five minutes and it comes back on again.

south345 · 03/03/2012 20:25

It should say try again in so many minutes if not plug into iTunes and restore

alexw · 03/03/2012 20:40

screen says iphone is disabled connect to itunes. BUT when do device is not recognised. have nowhere to pu in passcode

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south345 · 03/03/2012 22:49

You need to restore it on iTunes then plug it in click on the device name on left then restore

EmbroideredCloths · 03/03/2012 23:25

Try resetting. Press home and power button at the same time and hold until the apple icon appears.

alexw · 04/03/2012 09:20

Have tried to connect to itunes but it keeps saying I need to put passcode in on phone but phone is disabled so can't type in code... Have tried the home/power thing too. think am resigned to having to brave queues at apple store...

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