Anyone? This happened before about 18 months ago and I 'cured' it by randomly deleting and reinstalling a few programs. I also can't download photos from my mobile phone to my PC. (I wondered at the time whether Nokia phone photo whatsit may interfere with something... Possibly unlikely but I can't remember what I did). Does anyone know what programme/setting might block this? Many thanks in advance to anyone who has an idea - I am trying to burn a dvd of dd in her nativity play for the GPs to watch at Christmas 