I want to get a laptop, preferably from Amazon, as I really rate their customer service. I've found a few I like the look of but can't make my mind up! It's to surf the net, word processing, store pictures and watch DVDs, and possibly to work on Publisher. Budget around £400 so there's a HP one reduced to £329.99 which I like the look of and a Samsung with a 17in screen which also looks ok. Any advice welcome!