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Problems with Sky Broadband and connecting wirelessley to laptops. Would be grateful for suggestions!

3 replies

flippyfloppy · 22/05/2011 20:07

Hi there, we subscribe to Sky Broadband and we have three laptops in the house, a personal one and myself and husband have a works one each. The personal and my works one have never worked wirelessley with Sky, however my husband's did up until about a week ago. My husbands Iphone works wirelessly from Sky with no problem.
If we click on "connect to a network" from any of the laptops it is picking up our Sky connection with excellent strength but where it normally shows you graph of the strength it has a big red cross, if you hover over the cross it says the settings saved on this computer for this network do not match the requirements for this network. I telephoned Sky last week and was on the line for an hour and they didn't have a clue! I'm not very technical and don't know what to try next.? Any suggestions would be gratefully received!
Thank you in advance.

OP posts:
flippyfloppy · 23/05/2011 17:55

bump anyone?

OP posts:
bubbles4 · 23/05/2011 22:31

Have a read here social.technet.microsoft.com/Forums/en-US/itprovistanetworking/thread/a0e8cb69-89cb-43c4-b873-c613bb16a983/,if you scroll down to the post by soleary35,there are instructions on how to overcome this problem.

flippyfloppy · 24/05/2011 13:24

Thanks for taking the time to reply, I am going to have a look at that now.

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