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Help -my printer has somehow vanished!

3 replies

snice · 03/08/2010 11:24

Can anyone suggest where it has gone?!

To be brief I am using a Laptop running Windows XP and bought and sucessfully installed a HP F4580 Deskjet all in one printer.

It has been working (wirelessly) perfectly well for a couple of weeks. I went on holiday for a week during which time the computer hasn't been used. When I tried to print last night I was told that there was no printer installed. Checking via control panel confirms that it has indeed gone.

I tried to reinstall the HP software disc but it has a crack in the centre where one of the children seems to have helpfully sat on it. Tried to downlad HP driver software from the HP website but this keeps failing.

I am at the limits of my computer knowledge so would be grateful for any ideas

OP posts:
MixedNutPlate · 03/08/2010 20:45

Have you done a search for it by using the search function at the bottom of the Start Menu?

snice · 03/08/2010 22:49

no idea if you are joking or not! am I being thick?

OP posts:
MixedNutPlate · 04/08/2010 22:07

Not joking but it could have been moved to a new location. Once installed things don't disappear unless they are removed/deleted.

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