Has Sarah Raven Customer Service Improved Now?

[GloiredeDijon]

I have read that SR has implemented huge changes for the better and keep getting their emails with the current one about 50% off summer bulbs.
Dare I risk it and give them another chance?

I don’t know, I havent ordered recently though the discounts are tempting. Since they went into receivership last year there have been big changes. This article explains what went wrong and what they are planning to do. Very sad in my opinion as she is a talented and accomplished gardener but her retail operation did not match up

www.ft.com/content/3d541589-cb13-4da2-ae91-6bda1b044789?syn-25a6b1a6=1

They still haven’t replied to my many emails re incorrect plants sent so I’d say no.

I decided not to risk it.
Waitrose has various bulbs on offer so will get some from there instead.