Has anyone bought from Gardening Express?

[StillMedusa]

(An online retailer)? I ordered a large yukka back in early June.. and its still hasn't arrived and judging by the reviews it seems unlikely it will :(
My fault..I usually check reviews first but I was overly excited at finding the size of plant I wanted! I have emailed, (got a bland' we are experiencing delays' email back) and have now requested a refund.

Just wondered if anyone had actually had a positive experience?!

[NanTheWiser]

There was a long thread back in May, about problems with Gardening Express and their failure to deliver - you might like to read:

www.mumsnet.com/Talk/gardening/3908241-Gardening-Express-Primrose-and-Plantsavers?msgid=96662819

[QueenCT]

Yes they were inundated and very very slow. But my plants did arrive, well packed and lovely

[TheVanguardSix]

I got really lucky. I ordered two Monterey goldcrest cypresses from Gardening Express which arrived two days later in glorious condition. I couldn't be more pleased. But it was pure luck.

It's crazy that you haven't received your yucca. I highly, highly recommend Charella Gardens. I've had nothing but success with this stellar company. The plants have been gorgeous beyond expectation and they've all thrived in my garden. And they tell you how much they have in stock. Delivery is superb.

[StillMedusa]

Damn, that thread makes for pretty negative reading. I have emailed to demand a refund with mild threats of litigation (I know it's just a plant but it was a big expensive one!)

I've just remodelled my small but beautiful garden and there is a space just waiting for my yukka :(

[RingoFlamingo]

Yes. My plants were eventually shipped, apparently, about two months after ordering... but never arrived with Hermes. Gardening Express completely ignored any attempt to contact them and turned off their phone lines. The courier were very clear that any contact had to come via the retailer. I had to get the money back through my credit card provider in the end (which, fortunately, was very easy).
Good luck!

[Hesskhe]

They took my money and 3 weeks later have not delivered the products I ordered and do not reply to emails or messages in their chat service. Something very odd is happening - I wonder if they run out with people's money.

[itsmeagainagain]

Not for a year or so but had lots of orders from them never a problem

[KKK12345]

I made the order and received the plants, but the plants are quality very poor. I requested return and refund, but they didn’t replied to the emails.

[bombastix]

I did once. Never again. Service was awful, took ages to receive the plants. The prices are tempting but resist.