DD attends a similar club and there are issues with a boy there (age 9ish same as her), the leaders are being pretty good keeping an eye on things. Generally it's that he is rough and disruptive, rather than specifically targeting anyone. They have spoken to his mum but nothing changed.
But last week the boy very quietly called DD a bitch. Unfortunately she didn't tell me until after we had left the session. And she's not the kind of child who can shrug that off (much as I wish she were).
But I'm just wondering if you're a club leader what you would do if a parent told you this happened - I know they will believe DD, as I've said they are really aware of the situation in general. But presumably they can't do anything really, even speaking to the mum again if they didn't actually see it happen?