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Elderly parents

Changing back account for state pension.

4 replies

Toddlerteaplease · 25/08/2021 22:02

Spent 30 minutes on hold to the Pension people trying to do this, for my friend. But they never answered. Is there any way to do it online?

OP posts:
MurielSpriggs · 27/08/2021 10:55

I got through to them yesterday on the phone easily enough (after a long wait). But I don't know if they would let you do switch the bank account unless you've got power of attorney. I'm not aware of any online access to the state pension.

EggT0astBanana4 · 28/08/2021 16:04

Sure we changed it in writing via letter

Try www.gov.uk for nearest office to your location or google

There are certain details that you must supply

Toddlerteaplease · 29/08/2021 00:09

@EggT0astBanana4 what did you write on the letter?

OP posts:
EggT0astBanana4 · 29/08/2021 01:55

Full name, address, date of birth, old account, new account & I think there was a reference number or National Insurance number

The official page in your area, should confirm what is needed

Good luck

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