Call from DM, she is beside herself - A new carer came in yesterday and she was rude, obnoxious, and wouldn't cook DM her meal as she, the carer, doesn't eat meat. I can't get hold of the care agency as they are all out and not answering their phones, would it be unreasonable of me to just go round and ask the woman to leave. DM does get very anxious, and has been known to exaggerate, but literally she is in tears and wants the woman out.... what shall I do?