I just knew they would fuck up !
Had a nice £14000 bill for 21 weeks care for dad as we are assessed as owing the full amount. Yep I know he needs to pay.
Except....
For 12 weeks he should get the property disregard contribution from LA as I signed the paperwork and have been paying the top up fee personally ( as apparently dad isn't allowed to pay his own top up) directly to the home AS AGREED IN MAY WITH THEM !
So all the fees for the 1st 12 weeks should have been cleared in full (LA contribution plus the top up ) and, as I've continued to pay the top up fee as it's been invoiced by the home , all I actually owe is 8 weeks equivalent to the disregards amount of £450 approx a week.
But of a difference £4K not £14k !
I think I'm actually the only one who really understands this - the finance dept don't seem too.
I'm not having any sleepless nights over it though as I don't think anyone his bills have been correct ( eg in January they wanted to charge me a months respite when he was in hospital for all but 5 days!)
Why don't they actually understand their job and why wont they communicate by email? Anyone would think they didn't want a paper trail of evidence ....