DD is 6 and in year 1. This evening she told me that the class TA "pushes us and hurts us". After a bit of probing it turns out that she grabs and pulls/pushes the children's shoulders while getting them to stand in line (which they have to do before break and lunch) and that this hurts.
I don't believe that this TA is abusive, and I completely appreciate that some physical contact will be inevitable. But my daughter has told me that she is being hurt and I need to do something about it.
My question is: if I raise this with the school will it be possible for them to simply have a word with the TA about being more gentle? Or would that be against their safeguarding rules? And would you raise this with the class teacher or go to the head/deputy head? (Head/deputy would actually be easier as one of them is usually at the gate during drop off so I could ask to have a quick word).
Thanks for any advice