So, I just contacted the private test centre because I’m getting really frustrated at this point and I asked them what’s been going on with my remark (since I sent off a priority review of marking on 15th August) and almost a month later, I haven’t heard back from them.
The operator said that they are still waiting for the outcome but I just don’t believe that as I’ve never heard of someone paying for a priority review of marking and getting and still not getting an outcome so long after. What is going on? Are they likely to be lying to cover up their mistakes?
When I confronted her about the time and how unusual it is, she just said that it’s due to the “volume” of review requests which is understandable, but this is taking so long when it’s supposed to be done in 15 days.
Also, with the coursework issue, they keep saying they’ll look into it. They said now that they’ll flag my application, but why haven’t they done anything over the last month that I’ve been contacting them?
I feel like they are trying to cover up their mistakes.
And, no, I don’t care about my university choices at the moment - all I care about is getting the grades that I deserve and I don’t know what to do because they aren’t being cooperative by ignoring emails and taking hours to respond to phone calls.