(Have name changed)
Advice needed please.
Sixth form college -English GCSE retake. 4 controlled assessments required =40% of the exam. Teacher advised today, 1 of the 4 required controlled assessments (coursework) wasn't completed. Became apparent after the written GCSE exam today. (Written exam being 60% of the grade).
The controlled assessment was completed and submitted by the student. The teacher lost the work and believing the student didn't attend the controlled assessment hadn't taken any action. Teacher advised the student, on being told the student did attend and complete the controlled assessment they would find the coursework, mark and advise the exam board of their error.
This teacher failed to contact the student as agreed today with an update with regards to finding the work, the marking of this work. Even checking the register (-which will prove the student did attend and complete the assessment). This has a huge impact on the students final exam mark.
What can we do now?