I made a 'Best Offer' on ebay for an item which was accepted. I paid instantly with Paypal the total amount agreed.
I later received an email from the seller saying an item on the listing had been lost but I could replace it with the money they deducted from the original 'Buy It Now' price.
I have emailed them back stating that I expect to receive all the items that were on the listing or a partial refund of the price I paid, or I will report to ebay.
The missing item is an instruction manual which I already have downloaded from the internet, so it isn't a disaster that I don't have the original hard copy. But still I am quite annoyed by this (and did really want the hard copy manual)
Are they just trying it on as they accepted a lower amount than they originally wanted? What can I do...can I do anything?