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Didn’t collect item been returned to seller

4 replies

Gonnagetgoingreturnsagain · 14/01/2026 13:30

I bought a dress from a seller and due to Christmas and confusing tracking on it I didn’t pick it up in time so I presume it’s been returned to the seller. I have messaged them but not heard anything back yet. What should I do?

OP posts:
SouthBeachDreams · 14/01/2026 13:38

I guess message the seller, apologise and ask if they would be willing to send again at your expense? Maybe offer a little extra for the inconvenience of them having to re-label it?

SouthBeachDreams · 14/01/2026 13:38

How long ago did you message them?

Gonnagetgoingreturnsagain · 14/01/2026 14:08

At the weekend

OP posts:
Gonnagetgoingreturnsagain · 14/01/2026 14:08

SouthBeachDreams · 14/01/2026 13:38

I guess message the seller, apologise and ask if they would be willing to send again at your expense? Maybe offer a little extra for the inconvenience of them having to re-label it?

I’ll do this then.

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