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If you buy or sell items on eBay, you will find tips and advice on this forum.

Seller not communicating

27 replies

StillWantingADog · 14/05/2023 08:37

seller had an item I wanted, auction ended Wednesday

ahead of it finishing I messaged seller asking if collection would be ok- because I noticed they were in my postcode area. This would mean I could avoid the postage fee. I didn’t hear back, but fair enough this was only a few hours before the auction ended so I bid anyway and won.

I am fine to pay for postage, I just thought it would be easier to collect and probably less hassle for the buyer. I have done this before from a sellers point of view several times, and sent them an invoice with readjusted price which they’ve then paid in the normal way, no hassle organising postage, happy days. Never requested this as a buyer though.

angway I have heard nothing despite four days passing and two friendly follow up messages sent. I just don’t understand why he has ignored my messages but also seems to have ignore the fact that I haven’t paid.

to be honest I don’t really want to pay him at all if he can’t communicate with an honest question- a “sorry no” would be perfectly fine.

either way I need the item by the 26th -
there are quite a few others available

seller has 100% feedback but not that much- about 20.

what do I do next? Pay up and hope he sends it?

OP posts:
StillWantingADog · 06/06/2023 21:15

Thanks @xsquared
in fact I did

I sent the seller a message saying I had not heard anything in 9 days therefore asked him to cancel the order
I then ordered another one
and a few hours after that got a message from the 1st seller apologising he had been on holiday but it was now in the post FML

luckily I explained the situation to the second seller and she was really good about cancelling the order

the kid got what he wanted for his birthday which is the main thing.

thafs the thing with eBay 9 times out of 10 it’s fine but every now and then it’s a massive pita!

OP posts:
xsquared · 06/06/2023 21:25

Good to hear it got sorted and more importantly, your ds got his goodies on time.

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