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If you buy or sell items on eBay, you will find tips and advice on this forum.

Seller just refunded paypal transaction, no email

4 replies

Pangurban1 · 08/02/2016 20:44

As above. The seller has just refunded paypal amount. Out of the blue without any communication.

It is now coming back up as 'unpaid' in my purchase history.

Is this commonplace and what do I do to get it deleted from 'unpaid'?

Bit dodgy, isn't it?

OP posts:
SavoyCabbage · 08/02/2016 20:45

Is it a collection only item that they asked for cash on collection for?

Pangurban1 · 08/02/2016 20:49

No, it was to be posted. There was a p+p cost.

It says free p+p now on the purchase history 'unpaid item'. However, I was refunded cost of the item along with the postage cost I paid.

It is just out of the blue.

OP posts:
Pangurban1 · 08/02/2016 21:08

I read on another thread that ebay penalises sellers who cancel transactions like this.

How do I notify ebay that the seller has just cancelled transaction and refunded paypal account without any communication?

OP posts:
SavoyCabbage · 08/02/2016 21:10

You could try live chat. I've always found them really helpful.

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