advise needed please
bought some boots -no show
tried to contact seller -nothing
opened case - they had until 14 th -nothing
so case escalated - i spoke to ebay by phone
and was told they find in my favour, refund will take 24/48 hrs (as says guarantee)if seller has no funds ebay will pay and chase seller.
checked today- nothing .rang them (40 minutes later)to be told seller has no funds - so we need to see if they pay up ,if not phone us back.
are they serious????
im waiting for a manager to phone me back.
anyone been in this situation??