Item not received ? Again ?

[starterforeight]

I've sold about 100+ items in the last 8 weeks, made a nice amount of money after ebay/p&p costs/paypal etc.

However I've now had a fifth person open an "item not received" case against me. (Direct contact first would have been courteous, no ?)

Surely Royal Mail can't be that inept to lose 4% of all parcels ?

Am I being scammed by buyers ? It's not high value stuff, second hand kids clothes/shoes, kids dvd's. It's packaged well (experience of receiving damaged parcels myself has taught me to package securely) , clearly labelled and has sender details on the package. Where am I going wrong ?

I'm switching to recorded only or courier so I have evidence of delivery but really, have I just been unlucky or stupid to start with perhaps. I've bought 500 + items on ebay and not once has the item got lost.

I've got proof of postage for all 5 items but Royal Mail will presumably think I am scamming them if I claim for so many lost parcels.

I usually send recorded. On the couple of occasions I have sent it standard, the items have got 'lost'. I think there are a lot of people out there who see that there is no tracking and say it never arrived.

Btw all rm parcels go via the sorting office in Belfast.

I've had this twice now and I've only sold about 30 items, it really puts me off selling on ebay. I'm thinking of just doing collection only from now on.

Send My Hermes Fox - online proof of delivery then.

Will do Jackson - thanks for the tip

This year has been really bad for me as a buyer. I've had 4 items go missing in the post that were sent with RM. Not everyone's trying it on.