Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Received sun lotion way past its expiry date - refund?

3 replies

HalfSpamHalfBrisket · 27/02/2014 22:08

I bought some "new" la roche posay sun lotions from a seller. They have arrived and the dates on the bottles show they expired in April 2013 & Dec 2013 (I've checked the batch numbers too - they were manufactured in 2010/11).

I know sun lotion does become less effective over time and I don't want to risk it. Do I have any right to a refund from the seller - or because the expiry dates weren't explicity mentioned do I have to write this off?

I am a fairly infrequent ebayer (I now remember why!) so any help gratefully received.

OP posts:
LilyBlossom14 · 27/02/2014 22:23

yes you can expect a refund - have you messaged the seller yet?

HalfSpamHalfBrisket · 27/02/2014 22:49

No - I just wanted to see if I had a leg to stand on. I'll message them tomorrow.
I think I'm a bit reticent as I had a bad experience recently with a seller when they cancelled an item I'd won because it went for less than they wanted, and it degenerated into them sending me some pretty nasty emails. I suppose I'm anticipating more grief.

OP posts:
LilyBlossom14 · 27/02/2014 22:57

just email them and say they are out of date - they are in the wrong here, not you.

New posts on this thread. Refresh page