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If you buy or sell items on eBay, you will find tips and advice on this forum.

No contact from seller after a week?

6 replies

PassTheCremeEggs · 10/10/2013 11:06

I bought a chest of drawers from a trade seller on eBay a week ago (thurs). I emailed on friday asking if they would contact me to arrange delivery, no reply. Emailed again on Tuesday evening, still no reply. Rang phone number on the eBay ad - says call can't be taken. What would you do now? Can I threaten to cancel the purchase at this stage?

OP posts:
PassTheCremeEggs · 10/10/2013 11:45

Hopeful bump?

OP posts:
ooerrmissus · 10/10/2013 11:47

Just cancel it. They are clearly not interested.

SavoyCabbage · 10/10/2013 11:51

I would livechat or whatever it is called with eBay and see what they suggest. I wouldn't give in yet.

PassTheCremeEggs · 10/10/2013 11:51

But I've paid already - how do I go about cancelling? And am I within my rights to bearing in mind it's only been a week? Difficult to find the answers on the eBay site.

OP posts:
PassTheCremeEggs · 10/10/2013 11:55

X posted with you savoy - thanks, will try that

OP posts:
LilyBossom · 10/10/2013 12:03

open a not received dispute in ebay or paypal, report for false contact details and you can also leave a neg and low stars once completed.

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