I am selling a top as BNWT (because it is) and someone's emailed me with lots of v detailled questions. She said she wants to be sure, as if she was to buy it, she'd be selling it on...(fair enough)
She asked if i could guarantee that it was brand new. Not just new, but brand new as in completely untried on. I told her I could not. I have no idea! Surely the average garment has a very good chance of someone having tried it on in shop?! Just because it has tags, doesn't mean its not been inside a changing room...
She emailed back saying I should not list it as new with tags, if I cannot guarantee it's not been tried on. (what then? New other? Used?)
Is she totally right, or barking?
Surely no one can expect something straight from the manufacturer's sweatshop
She also asked me if it was authentic 
again that's probably fair enough to ask, but there is no reason for her to think otherwise, as I have 100% feedback and been selling for nearly 8 years. I have never knowingly sold anything fake. Which obviously, isn't allowed on eBay.