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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

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Original poster

Why can I only leave positive feedback for this ebayer?

12 replies

nappydaysagain · 06/04/2011 15:15

The person who won an item I was selling decided they know longer wanted it the next day . Anyway, luckily it sold with second chance offer.

Ebay is still prompting me to leave feedback for the original buyer, but will only allow me to leave a positive feedback. I obviously don't want to do that as I could have lost out on the sale and plus I feel they messed me about. Why is this?

OP posts:

Bucharest · 06/04/2011 15:20

Sellers can only leave +
It sucks.
Don't leave any at all if you don't want to leave +

BosomForAPillow · 06/04/2011 15:22

I think sellers cannot give negative feedback to any buyer. The positive/negative feedback is only for buyers to give to sellers now. Can you leave neutral? Or leave "positive" but make it clear what happened in your actual comment?

BosomForAPillow · 06/04/2011 15:23

x posts

Original poster

nappydaysagain · 06/04/2011 15:26

It wont even let me leave a neutral. I just feel reluctant to leave a positive with an actual comment as they only had a score of 3 (which was 100%) and don't want to bump their score up iyswim.

Yes it sucks that sellers can only leave a +! I'll just leave no comment (even though a negative with a comment would have made me feel better - childish I know).

OP posts:

KaraStarbuckThrace · 06/04/2011 19:15

Yes they changed this a couple of years ago so sellers could only leave positive feedback for buyers.
Think it is very wrong :(

saoirse86 · 09/04/2011 19:55

I don't get it either. What's the point in giving buyers any feedback if it can only be positive?

In the past I have left positive with something like:

AVOID!!!!!!!!!!!!!!!!!!!!! MESSED ME ABOUT/DIDN'T PAY

something like that so it stands out a bit.

WildhoodChunder · 14/04/2011 17:45

How odd - does anyone know why Ebay changed it? Has anyone contacted them to complain? It makes the feedback meaningless, surely? How can you avoid selling to dodgy buyers?

Pancakeflipper · 14/04/2011 17:49

Do leave feedback. As Saoirse says make the actual comment negative. People do read the comments especially on those with not much history.

sixlostmonkeys · 14/04/2011 18:52

if you leave a negative comment it can be removed.

has anyone complained to ebay about this? - yes, a few 100 thousand probably :)

WildhoodChunder · 14/04/2011 20:29

I kinda meant has anyone on here complained to them, and knew what their explanation was... But I may add an email to one of the 100 thousand. :)

sixlostmonkeys · 14/04/2011 20:40

their explanation is that buyers felt held to ransom by sellers who would give a retalitory neg and so would not leave a neg for fear of this. Ebay want feedback to be a true reflection of a buyer's experience.
The best thing to do is leave no feedback at all for a poor buyer (no point in adding to their count) but by opening unpaid item disputes, a buyer becomes restricted if they accumulate too many strikes.

My set preferences catch quite a few blocked buyers now, who have received too many unpaid item strikes, and it saves me a lot of trouble (it's much easier than having to look through each possible buyer's fb.)

southeastastra · 14/04/2011 20:50

so annoying we got one where the bloke had opened a dispute without telling us the item didn't arrive (italy), he escalated it straight away - we would have refunded if he'd just asked without opening the dispute (which made refunding impossible as per paypal's shite system)

he then accussed us of sending him an email with a virus. was really odd.

he deserved a neg for being a twatty knob yet we can say nothing to warn others

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