I’m currently heavily pregnant and trying to get everything sorted before baby arrives. We ordered a baby furniture set (cot, wardrobe, and changing table) from Very a while ago. The delivery date kept getting delayed, which was stressful enough on its own.
When it finally arrived, I was at work, so I paid someone to stay in and build it for us. I came home to find the cot and wardrobe built… but they’re completely the wrong set – not what we ordered at all – and the changing table wasn’t included.
It looks like Very sent us all mismatched boxes, and none of them contained the changing table. After checking online, I realised the set we received is actually more expensive than the one we ordered – but again, it’s not complete.
Here’s the thing though: we actually really like the furniture we’ve been sent. We’d be more than happy to keep it if they could just send the matching changing table, especially since this was their mix-up.
So now I’m stuck wondering:
- Will they expect us to dismantle and return everything, even though it’s already been built?
- Or could they just send us the matching changing table so we can keep what we’ve got?
Has anyone had a similar experience with Very or something like this elsewhere? Just trying to sort things before baby gets here and this kind of admin is the last thing I need right now 🙃