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Cost of living

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Is anybody else with OVO as a energy provider?

5 replies

Keix · 04/12/2024 19:42

Is anybody else’s with OVO?
For 10 days of gas and electric I was billed £60.81 ( I moved into this property on the 11/11) I paid that and It’s been 13 days since I last made a payment as it’s due monthly, and my bill is already at £98.71 is this correct or is it too high?
I live in a one bed maisonette surely it’s somethings not right? 🤷🏽‍♀️

OP posts:
dementedpixie · 04/12/2024 19:44

Are you giving readings?
Is it a smart meter?
What tariff are you on?
How often is your heating on?

Keix · 04/12/2024 21:39

On the app it says meter readings are being took half hourly?
Pay monthly not eligible for a smart meter apparently?
and if say for about 3/4 hours per day as the windows are really bad with condensation and letting heat out😫 I have reported it to the council but they don’t seem to care

OP posts:
dementedpixie · 04/12/2024 21:56

Sounds like you already have a smart meter if they're taking their own readings

imnotwhoyouthinkiam · 04/12/2024 22:03

Im with OVO but with PAYG smart meters. Their app is meant to show my balance in real time but is showing my electricity as of 28/10. So no help.
Gas is about £60 per month. 2 bed house. Heating never on. Hot water always on.

If you're on a low income apply for their winter support package. (Google it)
I got an electric blanket, insulation tape, light bulbs and heat reflectors for the radiators.

Saschka · 04/12/2024 22:08

They charged me £83 for 6 days between suppliers switching over, at which point the house was empty and gas turned off at mains/fuse box off. I couldn’t switch fast enough.

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