I won’t name the estate agents yet...
The agreement we have is that anytime anyone is in the property the agent will be there. Also, that if anything needs to be touched, only the agent will do and will be wearing gloves.
Today I came home and the place was a complete tip. The buyers had been over, the agent had let them in and then left them at the property.
The front door was unlocked, there were leaves and grass all over the floor, lots of furniture had been moved, the floor in one room was wet, there was a towel on the floor in the bathroom, clothes had been moved around and most distressingly my bed was not how I left it.
The estate agent admitted they were left alone immediately and apologised. I have sent an email with photos attached. I’m really uneasy they were left here alone. I’m in the process of checking everything is here (if it’s not I am uninsured as they didn’t break in to the property... so fingers crossed, I’m sure they didn’t take anything) but also because of Covid, I don’t know how long they were here, who was here or what they touched......
cleaning everything!!