Why is the track and trace app telling me to isolate...

[TrackAndTraceW]

Downloaded the app on Friday. I've actually had a test, booked through the app so I am self isolating anyway until results come but I logged on app this morning and it is telling me to isolate until 4.10.20. Is this because they have my results or is it just until I get my results
Does any one know.

did you tell your app when your symptoms started?

It was on the news yesterday there’s a bug. If you get a negative test it Incorrectly tells you to keep isolating. Just wait until you get your result and then go off that rather than the app.

Is it perhaps an automatic message until you get your result? As you've said you should be doing it anyway.

As Harriet says. Just wait for your test result and then (if negative) come out of isolation. The app is awaiting a fix about this.

You need to isolate until you have your result anyway, isolating from the onset of symptoms for 10 days is the default we should all be doing until a test proves otherwise.

Because like everything else with this shit show it doesn't work or is stupid

it's because you booked the test through the app or told it you had symptoms.

You really can't miss that red circle can you?

If you booked the test through the app you will get a code to put in when you get your results and it will stop the timer

If you don't have results yet you have to assume you're positive and isolate. Why would that not be correct in your case?

It’s called Test and Trace..that’s all from me...

Because you have told it you have corona related symptoms and the default position is to isolate for 10 days unless a negative test is returned.

Because like everything else with this shit show it doesn't work or is stupid
But it seems to actually working correctly for the OP?