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Can’t amend Asda shop-anyone else had this?

10 replies

Snowflakes1122 · 02/04/2020 14:05

I’m shopping for an 86 year old and I went to amend it but it won’t let me. It’s not due for delivery for 4 days. Has anyone else had this?
I really don’t want to let this person down. Wish I’d added all the bits when I had a chance Sad

OP posts:
ArkAtEee · 02/04/2020 14:11

I think you can only amend from 2 days before delivery.

Stops the website becoming overloaded and they also have a better idea about stock.

Veronicat · 02/04/2020 14:14

I can amend my Asda order for tomorrow up to 10pm tonight.
Sounds like a glitch? I've had problems with the app and also chrome so have started using Duck Duck Go to log in.

Snowflakes1122 · 02/04/2020 14:14

Yes, it’s not due for 4 days. That’s why it’s thrown me. All he is getting at the moment is milk and biscuits

OP posts:
Snowflakes1122 · 02/04/2020 14:15

Maybe I’ll download the app and try that way. Will also try Duck Duck

OP posts:
Stet · 02/04/2020 14:16

They've just changed it so you can only amend in the two days before delivery to reduce website traffic. Just wait a couple of days and then add what you want.

Stet · 02/04/2020 14:17

From their website

Can’t amend Asda shop-anyone else had this?
RufustheLanglovingreindeer · 02/04/2020 14:18

They've just changed it so you can only amend in the two days before delivery to reduce website traffic

Oh I completely misread the warning on their website...oops

Thank goodness you clarified

SephrinaX · 02/04/2020 14:19

I have a delivery due on Friday and yesterday evening it wasn't letting me edit it said something like I couldn't amend because the order wasn't recoverable?

Anyway, I tried again this morning and it is fine again.

The 2 day rule thing is new today so I'm guessing it was probably a glitch in relation to getting that set up.

Knocksomesense · 02/04/2020 14:20

I amended yesterday for today's delivery. Had a text today saying due to a technical error my changes hadn't been updated

Snowflakes1122 · 02/04/2020 14:21

Ah thanks, I will try again in a couple of day’s! I didn’t see that on the website.

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