To not want to work from home

[Anychance123]

I don’t know if I’m being ridiculous or sensible so I wanted to know what you all think. In my job I can work from home, the problem is I have a 1 year old so I have to drop him off at my mils tomorrow before I come back home to work. It’s impossible to work with him there as I’m talking to customers all day. My mil has a part time job where she works with the public and has direct contact with them, she had a cold over the weekend but apparently feels ok now. I just want to self isolate and stay safe but am I being over the top? I know my work need me and we won’t go anywhere else apart from dropping him off and picking him up. Thank you

That’s great @Anychance123, such a sensible response and better for everyone :)

I know if I called up a company (eg: mobile phone network or electricity supplier) and I heard a child in the background at the moment it wouldn’t bother me. Especially if they apologised and said they were working from home. I would actually be happier knowing the company was taking their employees health seriously and allowing them to work from home.
Undoubtedly you will get the usual people who will moan about it, but they are the awkward type of customer who you can do no right for, complains about everything etc. It will be their problem not yours. These are exceptional times and people should just be glad they are still having the opportunity to still call companies and get a response. If no one worked from home then it would be running skeleton staff in office and they would have very long wait times or have no calls answered at all.