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Supposed to be working from home...it’s impossible!

3 replies

MinesaBottle · 17/03/2020 14:02

Ok, not impossible but difficult. The remote servers are, predictably, having issues so I can’t get onto the network. So I’m using webmail, but of course I can’t access the shared drives or intranets.

I know it’s a small thing in the wider context! I get severely anxious though and this is just adding to it. I’ve asked several times what we’re meant to do if the tech isn’t working and had no clear response. I’m on a laptop; we have a PC but DH is using it as his work requires massive processing power. Besides which it makes no difference if it’s the remote server that’s having problems.

I feel like I’m about to have a panic attack, please talk me down!!! PS mindfulness and meditation do not help. I’ve tried. I have ADHD and can’t slow my mind down enough Sad

OP posts:
MrsTerryPratchett · 17/03/2020 14:07

If you have ADHD do what I do. Do the laundry while watching Netflix on the tablet and listening the music while playing Candy Crush. The answers will magically come to you. AMD breathe. Everyone is in the same boat. No one's servers are up to it.

FacesLookUgly · 17/03/2020 14:09

Report it to your internal IT team or representative. There are actions that busineses can take to help their infrastructure cope with the increased load but it often helps to have issues flagged to them - what monitoring tools tell you is going on and what people's real life experiences are can be very different.

Don't just assume they know/someone else has reported it.

MinesaBottle · 17/03/2020 14:20

Oh they know - it’s a major incident and they’re working on it as we speak, so hopefully it’ll all be sorted soon. We’re a v big organization and classed as an essential service. I think the numbers wfh have overwhelmed the servers. I’m using my phone as well to keep an eye out for anything important. I just keep having stupid thoughts that my boss will think I’m slacking (she’s well aware of the issues though). I hope things improve because weeks/months of this will be a nightmare!

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