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Conception

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What is the patient experience like at specific clinics?

3 replies

PunnyLilacNewt · 11/10/2024 22:31

Hi All,

Was wondering if anyone has any information on what the patient experience is like at:
The Evewell
The Lister
Aria Fertility

Those are the three clinics we are mainly looking at and we noticed that some clinics seem to get a reputation of not being particularly clear, and its not particularly easy to reach people to know what next steps are/ get guidance.

We wonder if you get a patient co ordinator to talk to or if thats just marketing speak and once you are in you have to chance your luck with someone who is perhaps not very invested and may even be in a call centre as opposed to in the clinic.

We wonder if anyone has used any of the above clinics and can give any information? :)

OP posts:
sirensong · 12/10/2024 09:13

Suggest posting this on the Infertility not Conception board - you're more likely to get replies.

PunnyLilacNewt · 12/10/2024 13:23

Thank you!

OP posts:
MrsBowen · 05/02/2025 17:52

My experience is that the Evewell has been beyond horrific with client care- you are literally a number to them.

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