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Pandora Snake Bracelet

6 replies

crystalblue01 · 25/12/2023 14:55

Hi , I’m so disappointed I bought my daughter a Pandora snake bracelet & the clasp won’t close
We will be taking it back tomorrow , does anyone know if clasps vary which is the best please ?

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MaryWhitehouseisCOOL · 25/12/2023 16:04

Are you closing it correctly it's a bit tricky

SugarCookieMonster · 25/12/2023 16:30

Double check you have the end without the clasp is connected correctly.

Tip: The other end has a bit that lines up with a semi circle cut out inside the clasp. You have to make sure it’s pushed down into the semi circle at a straight angle so the top of the clasp can close down over the top lining up correctly. You should have the snake chain in the middle of the complete circle once close.

Hope that makes sense and you can get it working.

crystalblue01 · 25/12/2023 19:52

Thankyou so much for your replies , we have done that sugar cookie monster , if I’d realised that they’re quite hard to close I don’t think I would have bought one

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SugarCookieMonster · 25/12/2023 20:11

If it’s any consolation it does get easier the more you use it!

HouseinNewOrleans · 25/12/2023 20:28

It was the same with one of the two I bought for my dds last year, they exchanged no problem and I made sure the new one was easy to open and close

crystalblue01 · 26/12/2023 09:44

Thankyou it’s definitely faulty we’re returning it today

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