Can someone help me . My friend who lives in oz posted me a parcel I really need to have for Xmas. It was sent end of October she paid insurance. I have been tracking it but no new updates from 11th November which said it had passed customs in uk and was handed to local courier . I have contacted AU post who say now because it has been handed over to a local carrier it’s no longer in their possession and to contact them but Iv no idea who the local carrier is and only have the AU tracking number