Anyone bought things through Wowcher?

[Stokey]

I ordered a Stranger Things advent calendar last weekend and have had no confirmation since.

It was through PayPal so I might be able to get a refund but would prefer to get the calendar.

Has anyone else used them?

I think I’ve used them years ago and it’s was fine. I can’t tell you anything recent though.

Is it not the same basis as groupon?

As in your order it and it goes into your vouchers, you then have to go the site order it and put in your voucher code?

Oh maybe. I didn't realise that ...

Thanks @mam0918 I have just managed to redeem it with a £4 delivery though. Either that or click and collect from Derby... A good couple of hours from where I live!

I'm Derby so if it turns out you've ordered it for click and collect give me a shout and I'll post it to you 😅

Oh that sucks, I think Groupon recently did away with delivery fees but thats why I never order things because the postage would usually be as much as the item. I usually just use it for services like resteraunt booking, hotels, hairdressers etc...

Glad you sorted it though.

Did you receive your Stranger things calander? I ordered one and still waiting. Over a week and had no emails either. Paid for it and the delivery both through PayPal.

Thanks @AdInfinitum12

No @Jan16 haven't received it yet. It's saying 14 Nov so am not yet worried.... But will report back.

Thanks @Stokey

Ordered a mattress, it didn't turn up, I cancelled the order, eventually (months) got a refund and the mattress turned up....it wasn't worth a quid let alone what was paid for it.
Check out the wowcher scam page on Facebook....a lot of disgruntled customers.

That's not good @BeautifulBirds

I'm not sure whether to order a different advent calendar as back up. I'll wait til next week and see if anything appears.

I’ve contacted wowcher, they’ve raised it with the supplier and they’ve said to wait 72 hours and if I don’t hear anything I’ve to contact them again after that. Hopefully hear something soon.

@Jan16 did you have any luck? Mine did not appear on 14 November so have emailed the supplier but no response.

I'm going to give it til next week and then may cancel the payment through PayPal if I can. It's very annoying.

@Stokey finally got it yesterday. Over 2 weeks late. I think I only received it because I contacted wowcher twice about it. Eventually got a tracking number for it. Hope you get yours soon.

Absolutely awful company. Take your money but not able to fulfill orders. I had to take them through the small claims court to get my money back.

Thanks @Jan16 , that gives me hope.

That sounds horrendous @Bumbles78 . I'm never using them again.

Btw for anyone else thinking of using Wowcher, there's a whole FB group called Wowcher Ripoff dedicated to helping people get their money back from this company. I'd really steer clear!

@Stokey did you receive your advent calendar yet? I will never use wowcher ever again.

I used to buy lots of experienced through Wowcher, and Groupon. They had pretty good customer service.

I haven't received it @Jan16. Have you checked yours? The reviews for people who have received them are pretty appalling about the quality. Still hope I'd get something DD2 would like.

@CourtneeLuv maybe they have changed ( and I'm not dissing Groupon) but the reviews of the experiences on Wowcher are particularly bad. Loads of people who have lost hundreds of pounds. Have a look at Trust Pilot.

Groupon can be hit and miss, I had to get 2 refunds recently (1 on santa letters and one on a local business that was uncontactable) but getting a refund isnt hard.

I bought tickets on Wowcher the other week as they where only available there and it seems to all have gone fine (digital tickets have been emailed to me).

I think I go into them with the view that theres a 50/50 success rate of weather I'll get what I ordered but that refunds are easy to claim.

@Stokey i haven’t checked it yet. It’s for my daughter so I don’t want to open it. Just hoping she won’t be disappointed. Will update you on the 1st Dec. Have you contacted wowcher?

@Jan16 yes I'm in contact with them. It's not easy though.

@Stokey hey, did you receive your advent calendar? The quality is pretty poor to be honest but my daughter is pleased with it so that’s all that matters I suppose!