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Christmas

Vote for your worst Internet Christmas shopping retailer....

57 replies

Grannysknickers · 21/12/2012 21:37

All personal opinion of course but I'll start with SPORTS DIRECT words fail me.....

OP posts:
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brainonastick · 27/12/2012 14:14

Matalan

They didn't deliver one item, and won't even offer me a refund. I believe that's called thieving.

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RooneyMara · 27/12/2012 14:15

WHSmith things always seem to arrive crushed due to being put in a crappy bag, not a box.

They are quite difficult to return. (due to staff in store not having online training)

They also cancel items without warning.

TKMaxx have been fantastic. Very very good.

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RooneyMara · 27/12/2012 14:16

H&M is always chaotic with ordering and returns. NEVER again.

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chocolateistheenemy · 27/12/2012 14:22

My huge online Tesco Christmas grocery order was delivered but with a LOT of substitutions. Some were reasonable but the much-anticipated beef, port and thyme gravy (catering for 13) was substituted with... frozen yorkshire puddings!!!!!

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chocolateistheenemy · 27/12/2012 14:23

My huge online Tesco Christmas grocery order was delivered but with a LOT of substitutions. Some were reasonable but the much-anticipated beef, port and thyme gravy (catering for 13) was substituted with... frozen yorkshire puddings!!!!!

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Aspiemum2 · 27/12/2012 15:18

Brainonastick, I had similar problems with matalan the one and only time I ordered from them. Their customer service is beyond shit

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milk · 30/12/2012 20:39

I am very disappointed you now have to pay postage for Mothercare/ELC for orders until £30 :( I only wanted to buy a pair of PJs for DS and they didn't have them instore so even though I ordered them instore they still made me pay £2.95 to have them delivered to my home address Angry

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