Hi mums I need advice as I feel the penalty we have being given is over the too
my child goes to Aktiva and he had bad day - he was throwing toys and did not listen. I was in the office and received a call saying that I need to pick up my child. I said the earliest I can be is 40min. Within the same day my son was permanently excluded from the club. I was told that I did receive previous warnings that he sometimes does not listen. He is 7 years old I do talk to him but sometimes he is tired and just needs a space. The trouble is I’m penalised for something that I had no control over as I’m paying Aktiva for childcare service. I now may lose my job as have no childcare and cannot change school as all local schools around me use Aktiva and he is barred. I do find this reaction extreme. I have talked to school and breakfast club and all I get is positive feedback about my son. Please help!! I lm ready to go to press I have requested subject access request from Aktiva. I have tried to call Aktiva to discuss and they ignoring me saying that no one is available to pick up my call. My 7 years old is distressed and said that he will lull himself as he is sad that he is barred for what it was just simply a bad day