Been having a contractual dispute with parent of an ex-mindee since December. Basically when she moved mindee to somewhere else, she refused to pay for notice period and for the last month of care without explanation.
NCMA Legal Team have been dealing with it. The parent has come up with all sorts of insults and made-up crap to get out of paying, including lying about NCMA working with her to prove she shouldn't have to pay for the notice period. I mean, honestly, this woman can't be very bright if she thinks that NCMA Legal Team and NCMA are not linked in any way...
Anyway, last week Ofsted paid me a visit, about a complaint made anonymously, but referring to the mindee in question (not very anonymous really eh?) After speaking to me for 45 mins, the Ofsted lady said that I am lovely and she is satisfied with my childcare practice, that the complaint cannot be upheld and, in her opinion, it's just a case of the parent avoiding payment and nothing more. I gave the Ofsted lady some info about mindee that was relevant and she told me that I had handled everything in the way that would be expected of me and that, if I was in the same situation again, I should handle it exactly the same again.
So I have decided that at the moment I love Ofsted. She was so nice and I hope that, finally, this case might be coming to an end.