i have a child who comes to me before and after school mon/tues/fri i charge £3 per hour
she came to me a few weeks ago and asked if i could be flexable with his hours as her days/hours are changing at work so we agreed that i would give him a full week and she would use 3 days.
now at end of term school closed on a thurs so natually she didnt need me fri so used me mon/tues/wed that week (so she didnt need to pay for the fri she didnt use)
during the hols i charge £20 per day and he is here for 11-12 hrs a day (mum is off today) and he has been coming mon/tues/fri but today i got a note saying last week of hols she needs me tues/thurs/fri (this is to get out of paying for bank hol mon)
plus also sent a letter out at beginning of hols saying where we are going what hours we will be out what the child needs ie swim suit and if any spends are needed, well today it was swimming with £1 towards a swim, boy brought swim things but no money (hasnt brought any at all so far and this is 3rd week)
what would you lot do?