Hello
I recently lost one of my new babies as she wanted 2 days a week and I only had 1 day available (was on waiting list for another day but then pressure at work meant she needed to start the 2 days right away).
I'd taken payment in advance as usual so have to refund some of the money.
I just wondered whether this is what you do too or do you not take payment in advance until they have completed the settling in period?
Thanks :)