Dear CM
As the boys are finishing with you, I would like to take this opportunity to thank you, Your DH, DS1 and DS2 very much for making them so welcome in your home.
As you know, we had experienced a lot of problems with previous childcare providers but I can honestly say that from the moment that I met you that I felt confident that you would provide a professional and quality service. I have not been disappointed in any way.
The flexibility that you offered during the settling in period was excellent and you got to know the boys individually very quickly. As a result you were able to cater for their different tastes and requirements which really helped them to settle in. They have enjoyed a huge variety of activities with you including different crafts, cooking, playing in the garden as well as many different trips out and about. This sets you apart from many other childminders.
I have been extremely impressed with the way in which you run your business, you are always up to date with the mountains of paperwork and you communicate very clearly with us regarding holidays, what activities the boys have done and any problems that may have occurred. I was particularly pleased with the way in which we were able to work together during the times when DS1's behaviour left a lot to be desired - thank you!
You have been friendly, reliable and trustworthy at all times and I have been 100% happy leaving the boys in your care. As you know, they are only leaving as a result of me changing my hours of work. I would happily recommend your services to other parents who are looking for a friendly and professional childminder to look after their children.
Many, many thanks for all of your hard work,
IWIWMO
I have said all of this to her, but not all at one time. I hope that she can use it in her file of info to show to prospective parents. We have also bought her a gift to thank her for everything.