Hi there,
I am looking for some advice with a problem I have with my CM. Unfortunately, my CM is currently going through some difficult personal issues and as a result, has been unable to give us any idea of their holiday dates for the forthcoming year.
Normally the CM would let us know at the beginning of the year and we would coincide holiday dates since we pay the full amount when they are on holiday.
I have asked if it is possible to have some idea since we cannot afford to potentially cover the cost of a possible two weeks of double payment for childcare and we do not have enough holiday days ourselves to cover extended time off. We also have no family to rely on who could help out.
The response has been that the CM just does not know what is going to happen.
We have now had to book our own holidays for the summer and are hoping that things turn out OK.
Additionally, our contract does not state the number of days holiday that our CM will take. It just says that the 'CM will try to let us know at the beginning of the year when the holidays will be' and that 'any holiday is charged at the full rate.'
What should I do? Any advice gratefully received!