re: rubbish conditions in hospital - i am not the op and i did complain - here are some examples:
a) at 3am someone was brought into postnatal ward and proceeded to have very loud conversation with midwife about why she should have vit k injection. FFS - this should have been done in private room in labour ward not in room of women trying to sleep after giving birth
b) at 4am someone's baby did a poo and they had no nappies, followed by v loud conversation with midwife on how NHS do not provide them
c) at 7am light on, noise and bustle.
d) yes toilets not very nice, people not too considerate with used sanitary towels.
e) DS born at midnight, told no food until breakfast time
f) hospital lost my notes so couldn't discharge me, i just had to leave as after 24 hours i had had enough..
some of things i agree specific to me, but i challenge you to find someone for example who slept well on post natal ward. with my DS i managed to get discharged straight from labour ward, but unless you get a private room its all the same up and down the country.