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Anyone involved the Ombudsman over Peugeot PureTech engine failure and wet belt?

2 replies

confusedandwingingit · 02/09/2026 22:51

Hey all!
Has anyone had to get the Ombudsman involved with the Pure Tech Engine failure?
We bought our car in Dec 2025 & the wet belt according to Peugeot Manufacturer's should have been replaced in 2024 (before we owned it) This wasnt done.
Now the car has had a massive engine failure, pcv valve has gone, leaking oil, misfiring etc etc. All tne problems associated with the Pure Tech Engine. We have only had the car 8 months, but the finance company have advised we pay £225 a Scotia Engineers Report to see & report if they believe damage had a already started to the wet belt before we had purchased the car.
Already £1000 out of pocket & not sure we will get anything back, and also face cost of repairs ourselves 😪

Can anyone advise please xxx

OP posts:
ButtonMoonMrsSpoon · 02/09/2026 23:11

Go onto citizens advice website and search problems with used car. I’m having issues (not wet belt or Peugeot) but I bought my car in November. You do have rights if the problem would have been there at the point of sale. My finance company tried to get me to pay for an engineers report but I used the info from CAB and they’ve just paid for it which confirms that my problem would have been there prior to me buying it.
It tells you your options. I’d also put in an official complaint in writing to the dealer

Pomegranatecandle · 07/10/2026 10:43

I came on to post a thread about car finance because we are in the process of buying a new car, and saw this. We recently had a Citroen unexpectedly die on us - also a Pure Tech engine, but not the wet belt issue. It was an 8 year old car with only 30k miles on the clock, and no way it should have failed like it did.

We took it to a mechanic who specialises in French cars. It's not what you want to hear, but he said he's never known ANYONE get money back from Citroen/Peugeot, even though there are big lawsuits going on in France and there's a whole online portal for claims related to the wet belt issue. He advised us to cut our losses and scrap the car, rather than pay for a whole new engine etc.

Your case might be more straightforward given you've only had the car 8 months and it's newer, so I'm not saying 'don't try', but unfortunately I think you need to be prepared for a long fight!

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