Desperately needing advice. I applied for carers allowance with a start date of 1st June 24, after 15 weeks I received a payment but they said I was over the limit for June earnings, I have wrote to them asking why I’m over the limit as I don’t believe I was, as of 14th April 25 I have still not received a reply, this however isn't my main issue, I have not actually received a further payment since the 6th October which is heading up to 28 weeks, I have phoned them over and over again asking for updates but it’s like Groundhog Day, all I get told is that it’s with a decision maker and there is no time limit on replies. In December, I did get a snippet of information where the lady told me I was classed as an irregular earner so would have to wait three months, but that I would start receiving payments then, it’s now heading for 7 months !! I have sent wage slips as soon as I got them each month, I reduced my hours to well below the limit months ago so that there would be no issues with being over the threshold, even though I don’t think I ever was, I phoned citizens advice who say because they don’t have a time limit on claims, I can’t do anything about it, they told me to visit a food bank if I was struggling !!! I’ve wrote to them numerous times, they have received all my correspondence and I have not had anything back explaining why there is a delay, I’m told that there is no complaints process, I just have to write to them to the address I’ve already written and sent everything too, I’ve phoned today and asked for a manager to call me, I don’t know how long they will take to call me back and whether it will make a difference as the claim has been escalated numerous times to no avail ! Please, please, please can anyone offer me any advice, I’m at my wits end