Just been told it is a common problem that the Joie 360 get stuck in cars. I tried to contact Joie but as it was the weekend they do not offer support so had to use a hammer to remove it from my sister in-laws car. Customer service told me they could have resolved this if I had contacted them first 😂
Also the straps are awful. They get tangled and the buckle is difficult to fasten my new one at half the price is alot easier to fasten