Help! Silver cross isofix base

[Amyrbrown]

Hi, can anyone help please? I am currently have an issue fixing my silver cross isofix base in my VW Tiguan car? Silver cross online confirmed it was conpatible hence the reason I bought it but it doesn’t seem to fit? Anyone else had this issue?? Thanks Amy

Is it because of the incline of the seat? Some cars have really sloped seats and you can't get the base to fit properly so the fact that they're compatible doesn't mean they fit unfortunately. Very unhelpful!

Your choices would be to take it to an independent car seat fitter and get them to check it, use the seat but without the isofix base so that you can get a better fit by using the car seatbelt or choose a different car seat.