Hi all,
Hoping the combined wisdom of mumsnet can help solve our problem. We have a brand new strata car seat that we bought before our DD was born. The instructions, we site etc give no lower weight limit. However, she arrived at a tiny 5lb 3oz, and we just can't make the harness small enough. We have moved the slider at the back as low as it will go, and pulled the straps through the adjuster by her feet until no more will fit through(the strap gets wider and won't slide any more) I csnnearly my whole fist between her and the harness.
I don't seem to be able to find any contact details to speak to someone at Jane, and the supplier we purchased from says other than ensuring we have adjusted the straps correctly they can't help (they are too far away for us to go back in person, especially without a car seat)
Anyone any bright ideas what we can do?