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Bereavement

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Way-Up asking for a utility bill and a copy of my DH death certificate. Is this normal?

4 replies

Roseshavethorns · 14/07/2026 17:52

I applied to join Way-Up and they have asked for a utility bill and my DH death certificate.
This seems really intrusive and inappropriate.
Has anyone else had this? At the moment I am wondering if I have contacted a scam site instead of a genuine bereavement support group.
I was hoping I had found a group that could offer support.
Are there any members that could confirm if this normal/ genuine?

OP posts:
Dunnow1 · 14/07/2026 17:58

Yes this is right. The good thing about it is you know as sure as you can be that everyone in the group is definitely a widow (although I’m sure there are people who fake documents!) I’ve noticed in other online groups I’m not convinced everyone is.
I definitely feel reassured by it.

Rubybetsie · 14/07/2026 18:00

Yes this is normal. The death certificate ensures the forum remains a strictly private, secure space and requiring verification protects vulnerable members from scammers, Internet trolls and romance scammers who target grieving individuals.

Roseshavethorns · 14/07/2026 19:30

Thanks for the reassurance.

OP posts:
user1486915549 · 15/07/2026 07:20

Yes, don’t worry. It’s normal. It protects you from scammers preying on vulnerable widows and widowers.
i have found it a very supportive site.

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