Tesco Christmas slots

[Edamcheese]

I have a Tesco delivery saver plan. Every Easter summer holiday and Christmas the delivery savers plan get first refusal to book their slots. Seven weeks before the holidays they close the App . At 6 am you have to sign in and wait in a waiting room. You could be waiting for up to an hour ( that’s if you have tried to get on the app sharply at 6 am ) before your turn comes and then you book all your slots up to Christmas Eve. What I want to know is what are your views on that. As I’m 79 I have to set an alarm for that time. I don’t wake up until 8.00 am. Ok not a big problem if I want to make sure to get a slot during the Christmas week. But I’m still annoyed about having to wake up and stay awake until my turn comes up. So how do others think as many are very busy that time of the morning,getting kids ready for school ,getting ready yourselves for work in the shower ect and at the same time you are in a line waiting for your turn. What about when you are driving at that time. Surely an evening would be better for most not having to rush about .AIBU to be annoyed .

Sounds ridiculous.

Sainsburys slots went out a few weeks ago. I'd had an email to remind me they would be opening on 16th October but by the time I remembered it was 23rd October.

Logged on to the app and got a slot for 10-11am on Christmas Eve.

It is a pain in the arse! I have no idea what we need to get up so early and I agree 8pm would be a much more reasonable time!

One year I had to log on in an airport lounge so at least it killed some time before my flight😂.

I hope I don’t oversleep and miss it tomorrow.

I forgot to say they actually open the app at 6am.

I use Tesco and Asda regularly. Asda I get a notification Christmas is up go on and book it. No hassle at all.

I have no idea why Tesco have a system that can’t cope when others seem to do just fine.

Tesco is bonkers. I’ve got a Sainsbury’s slot without even trying. I know my mum used Tesco and always ends up in a panic so I told her to go grab a Sainsbury’s one and chill out.

It's mad as you end up in a nationwide queue but then only book for your local store.

Also doesn't seem to matter how quick you are getting ready for 6am as it jumps you to something like number 20000 in the queue.

It’s really annoying. I’m driving on a 1/1.5hr commute at that time so can’t access my phone at all. The slots used to be released at midnight - still a very annoying time, but at least do-able for most people I’d have thought.

Honestly, assuming you are physically able, is it not just less hassle to go yourself? Accept it will be busy and a long queue, leave small people with someone else and just go enjoy it. I appreciate there will be many reasons why some people cannot...maybe those who can should leave the slots for those less able?

It used to be in the evening so at least you could get it done then go to sleep. Horrendous since they changed it to first thing in the morning. Very early alarm just to get in the queue and then waiting whilst trying not to drift off again and then usually rushing around with kids just as it reaches the front!

What is this nonsense?! Asda literally just opens up, and you book. No faff. I booked days after it opened and had lots of slots, including Christmas eve. I booked 7am on 23rd and 7am slots are often the first ones gone!
Also, why would you need to book for the next 7 weeks? And the same for Easter and summer holidays. I don't understand.

Yes I am a disabled person that’s my main reason to have delivery. But Im happy to see you are all with me on this. I’ve written to Tescos many times about this. They used to do this at 12. Midnight. Which is also a stupid time. I’d love to meet the people who have thought this system out. Obviously they don’t need to ever go shopping

I’d rather mornings so it suits me. Even when my kids were younger I had booked my slots by 6.30am as it was really quick so not an issue for me.

Yes, but you need to get in the queue long before that. I've set my clock for 5am.

I prefer it early in the morning, I tend to get to work at just after 7am so it means I can get it sorted before then.

What would your preferred time of day be ,I realise that some are fine for that time in the morning.

That’s exactly my point.

Didn’t they do this last year?

I forgot all about it, then booked slots for myself and my mum at lunchtime and it was fine.

Is it that you want a particular slot?

I’m setting my alarm for 530 so I’m up ready. ive always got a slot, wait time has been anything from 5 mins to 45, I try my app, tablet and laptop, i think it’s a mixture which works.
years ago it was about midnight, it was much smoother.
I get why they do out of heavy traffic hours, the high demand will crash their system.
I feel most savvy for old less tech savvy people, my 82 year old mum would have no clue or patience

Yep - super easy to get my slot of choice with Sainsbury’s even several days after they were released. In fact, I’ve just had a look now and there’s absolutely loads of slots available still

I have a Morrisons Xmas delivery booked through their app, but no different procedure to booking any other delivery for the rest of the year.

There was an email to say the Christmas deliveries were opening up on a particular date, and a reminder a few days beforehand.

It was very straightforward, just like any other delivery. The slot is secured with a basic order of £25, and just like any other delivery I can change it up to midnight the day before, so I secured the slot with a turkey, and have been adding to it as I think of things.

I swear Tesco do this on purpose to hit the news about crashing website etc “look how popular we are!” I know Tesco is a big chunk of the market, but I refuse to believe it is proportionate to how difficult they make it to get a Christmas slot.

I just mentioned this to my husband, explaining I’ll be setting the alarm extra early tomorrow 🥱

He said the reason they probably release the slots at this time is to avoid overloading their servers. There is less disruption for people who are just doing there normal online shop as there aren’t many doing that 6am.

Check your edit dates carefully! In Christmas week with Morrisons you usually have to edit a day earlier, so 2 days prior to your delivery date. Don’t get caught out!

This year I have to edit my order for 20 December by 11.50pm on 18 December, and my order for 23 December by 4.25pm on 21 December.

Well I always have a Saturday morning slot always for the same time ,I don’t actually need shopping for Christmas as myself and husband always go to my daughter. So if the Xmas day is during the week it’s not a problem and like this yr my Saturday is on Boxing Day.so hopefully I can get the Sunday. But for myself is having to set the alarm off just before 6 am is a huge deal for me as I’m not very well. Yes they have done this for many years. And also they did a big hype for the school summer holidays this I didn’t bother with that, and a few days later I got on the app and all the Saturday slots were available anyway.

No problem with Ocado